Terms & Conditions
We Are Ready For Your Beautiful Home
Introduction
The Trading name on our merchant facility is Sarabi’s Fine Rugs.
The conditions of use of the Sarabi’s Fine Rugs website include these terms, Sarabi’s Fine Rugs Shopping Terms and Conditions, the Sarabi’s Fine Rugs Terms of Service, our Privacy Policy, and any other terms and conditions that appear in or are linked to or from the Site (Terms). These Terms govern your use of, and access to, the Site: www.sarabisfinerugs.com.au
Rule 1
Payment Policy
Our Payment Service Providors
We observe the provisions of the Banking Code of Practice. Relevant provisions of the Code apply to the banking services in this brochure if they are held by individuals or small business customers. The Banking Code of Practice (the Code) sets out the standards of practice and service in the Australian banking industry for individual and small business customers, and their guarantors.
We use: CommBank Simplify: A secure online store for your business.
We offer a variety of card and electronic access services (e-banking) that utilise a card or electronic equipment. These include the following: • Telephone Banking; • NetBank (Internet banking); • Mobile phone and tablet applications (including CommBank Youth App); • BPAY and BPAY View; • ATM; • Debit Mastercard and Business Visa Debit Card; • Keycard (debit card); • Tap & Pay; • Mastercard, Maestro/Cirrus, Visa, Visa Plus and eftpos networks; • AFT (Automated Funds Transfer) • Change Exchange Machine Services through Change Exchange Machine Terminals.
Our E-banking systems offer the convenience of conducting most of your banking transactions at a time that suits you. You can access funds and transfer funds between accounts and make purchases 24 hours a day, 7 days a week.*
We use etika : etika is a buy now pay later finance option . etika charge no interest, account or late fees.
etika offers affordable and Fair Finance for products up to the value of ten thousand dollars.
up to $1,000 – 4 fortnightly payments
From $1,001 to $10,000 – 12 monthly payments
Rule 2
Orders Policy
Payment: You may provide Your nominated credit card during the purchase process. Orders will be processed immediately upon confirmation of your order.
You may place an Order by following the instructions on the Website. By placing an Order, you make offer to enter into an agreement to purchase the Product(s) the subject of Your Order (Purchase Contract).
Orders will be deemed to have been received by Sarabi’s Fine Rugs at the time Sarabi’s Fine Rugs sends an Order confirmation to Your nominated e-mail address.
Sarabi’s Fine Rugs is an online business and will primarily communicate with Customers via e-mail. It is the Customer’s responsibility to ensure the correct contact details are entered and that the nominated e-mail address is regularly checked for correspondence.
Sarabi’s Fine Rugs reserves the right to decline to enter into a Purchase Contract with you and may cancel your order at any time prior to dispatch of the Product(s).
Sarabi’s Fine Rugs does not accept any responsibility for Orders that are declined, delayed or not accepted due to disruptions with internet connections.
Sarabi’s Fine Rugs shall not be liable for any delay in performing any of its obligations under this Agreement if such delay is caused by circumstances beyond the reasonable control of Sarabi’s Fine Rugs (or its affiliates), and Sarabi’s Fine Rugs shall be entitled to a reasonable extension of time for the performance of such obligations.
Where You have provided an incorrect or incomplete delivery address for Your Order, We may charge a re-delivery fee for each subsequent delivery attempt.
Rule 3
Returns & Refunds Policy
Easy Returns Policy -15 days to change your mind
15 Days Money Back Guarantee
For online purchase only
Sarabi’s Fine Rugs sell under Terms and Conditions of a 15 day money back guarantee provided the rug is returned in clean mint condition as sold.
Returns are allowed within 15 days of the date the customer received it, but conditions apply: Return Freight / Despatch/ Deliveries are at the customer’s cost. We charge 10 % of the cost of the product purchased.
We will refund you by the same method as your original payment for products.
In the event of a cancelled Order not dispatched, funds paid in relation to that Order will be refunded in full. You will be provided with e-mail confirmation of the cancellation and refund.
If the returns criteria are not fully met, we may refuse the return or offer an exchange.
Rule 4
Lost, Stolen or Damaged Goods
Damaged or lost orders should be resolved with Australia Post or the nominated courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of rugswholesaleoutlet.com . We have our Marine insurance which covers us for lost items. we cover up to destination.
We ship to the address you provide when you order. Large goods cannot be sent to PO boxes and we therefore require a physical delivery address when you place your order. Please note: if there is no one available to receive the goods and the driver has a need to return to your address to re-effect delivery, an additional cost may apply.
In such circumstances where you have granted an authority to leave goods unattended, the responsibility of risk and ownership transfers to you upon this instruction and delivery. You agree that we and all our shipping agents are released from liability for any lost, stolen or damaged goods that are delivered and left unattended in accordance with your authority.
Once goods are delivered, we ask that you inspect and advise us immediately of any issues you may have. We are not involved in nor do we have any liability once the goods have left our warehouse beyond our terms and conditions Rugs Wholesale sell under Terms and Conditions of a 14 day money back guarantee provided the rug is returned in clean mint condition as sold.
We are not involved in, nor do we have any liability once the goods have left our warehouse beyond our terms and conditions. We will assist you with any claim you may have against any shipping provider where possible. We can offer you additional Shipping Insurance options to insure your goods against loss or physical damage to your rugs. Please contact us for more details and a quote: [email protected]
Rule 5
Dispatch & Deliveries Policy
For rugs purchased online, Delivery is free anywhere in Australia but extra charges apply for overseas deliveries. The price of Rugs purchased direct from Sarabi’s Fine Rugs does not automatically include delivery.
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 7 days, depending on the delivery option.
We ship to the address you provide when you order. Large goods cannot be sent to PO boxes and we therefore require a physical delivery address when you place your order. Please note: if there is no one available to receive the goods and the driver has a need to return to your address to re-effect delivery, an additional cost may apply; we can get the courier to send a message before delivery. In circumstances where you have granted an authority to leave goods unattended, the responsibility of risk and ownership transfers to you upon this instruction and agreed delivery process You agree that we and all our shipping agents are released from liability for any lost, stolen or damaged goods that are delivered and left unattended in accordance with your authority. Once goods are delivered, we ask that you inspect them and advise us immediately of any issues you may have.
We are not involved in nor do we have any liability once the goods have left our warehouse beyond our terms and conditions. Sarabi’s Fine Rugs sell under Terms and Conditions of a 15 day money back guarantee provided the rug is returned in clean mint condition as sold. We are not involved in, nor do we have any liability once the goods have left our warehouse beyond our above terms and conditions. We will assist you with any claim you may have against any shipping provider.
Rule 6
Shipping Terms and Conditions
Shipping Terms and Conditions For rugs purchased online, Delivery is Free anywhere in Australia but extra charges apply for overseas deliveries. The price of Rugs purchased direct in person from the Rugs Wholesale warehouse outlet does not automatically include delivery. Contact us to enquire about international freight charges: [email protected]
We are not involved in, nor do we have any liability once the goods have left our warehouse beyond our above terms and conditions. We will assist you with any claim you may have against any shipping provider.
Rule 7
Shipping Insurance
We can offer you additional Shipping Insurance options to insure your goods against loss or physical damage to your rugs. Please email us for more details and a quote: [email protected]
These options will be offered to you when you place your order.
Deliveries are processed promptly upon receipt of full payment. Overseas Shipping delivery times will vary according to destination, depending on the delivery option.
Damaged or lost orders should be resolved with the nominated courier or shipping company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of rugswholesaleoutlet.com . We have our Marine insurance which covers us for lost items. we cover up to destination.
Rule 8
Liability
Rugs Wholesale Outlet makes no representations or warranties of any kind, express or implied as to the operation of our Sites or the information, content, materials or products included on our Sites, except as otherwise provided under applicable laws. Neither Rugs Wholesale Outlet, nor its affiliates, third party sellers on Rugs Wholesale Outlet , directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages arising out of, or in relation to, the use of our Sites or sites linked to our Sites. This limitation applies to direct, indirect, consequential, special, punitive or other damages suffers, as well as damages for loss of profits, business interruption or the loss of data or information You assume all risk of use of all features of a Site. You release Sarabi’s Fine Rugs of all responsibility for any consequences of their use By continuing to access our Sites you agree that your access to, and use of, them is subject to these terms and all applicable laws, and is at your own risk Our Sites and their contents are provided to you on “as is” basis; our Sites may contain errors and inaccuracies and may not be complete or current. We cannot guarantee our Sites will always be available or fault or virus-free.
Sarabi’s Fine Rugs makes no representations or warranties of any kind, express or implied as to the operation of our Sites or the information, content, materials or products included on our Sites, except as otherwise provided under applicable laws Features and specifications of Products described or depicted on the Website are subject to change without notice. For the avoidance of doubt, We will not materially change the features and specifications of a Product once an Order has been accepted by us and a Purchase Contract
Sarabi’s Fine Rugs offer for sale and sell their products and services directly to customers. Where the product or service is offered by a third party seller, ( Payment parties : Our Payment Partners include: etika; Commbanksimplify; Visa ; Mastercard. Rugs Wholesale Outlet is not directly involved in any transaction between a third party seller and a customer.
Therefore, Sarabi’s Fine Rugs will not be liable for any damages arising out of, or in relation to, any products or services or content (including pricing and product information) provided by a third party seller on the Sarabi’s Fine Rugs . seller is also responsible for ensuring their products or services and any related content or advertising complies with all applicable laws including the Australian Consumer Law. c. use it for any purpose, (including without limitation, any future promotions or campaigns involving Sarabi’s Fine Rugs )
At any time in the future, and via any media; Sarabi’s Fine Rugs may copy, reproduce, publish, display, alter, or distort user submitted content, and Sarabi’s Fine Rugs may copy, reproduce, publish, display, alter, or distort user submitted content, and use it for any purpose, (including without limitation, any future promotions or campaigns involving Sarabi’s Fine Rugs ) at any time in the future, and via any media.